Frequently Asked Questions

Login and Registration Issues: Why can’t I login?; Why do I get logged off automatically?; How do I prevent my username appearing in the online user listings?; I’ve lost my password!; I registered but cannot login!; Why can’t I register?; What does the “Delete all board cookies” do?

User Levels and Groups: What are Administrators?; What are Moderators?; What are Level Moderators?; What are User Representatives?; How do I become a staff member?; What is “The team” link?; What is this “Fortress of Awesome” I heard of?

Posting Issues: How do I post a topic in a forum?; How do I edit or delete a post?; How do I add a signature to my post?; Why can’t I access a forum?; Why did I receive a warning?; How can I report posts to a moderator?; What is the “Save” button for in topic posting?; Why does my post need to be approved?

Formatting and Topic Types: What is BBCode?; Can I use HTML?; What are Smilies?; Can I post images?; What are global announcements?; What are announcements?; What are sticky topics?; What are locked topics?

User Preferences and settings: How do I change my settings?; The times are not correct!; I changed the timezone and the time is still wrong!; What is my rank and how do I change it?

Private Messaging: I keep getting unwanted private messages!; I have received a spamming or abusive e-mail from someone on this board!

Friends and Foes: What are my Friends and Foes lists?; How can I add / remove users to my Friends or Foes list?

Searching the Forums: How can I search a forum or forums?; Why does my search return no results?; Why does my search return a blank page!?; How do I search for members?; How can I find my own posts and topics?

Topic Subscriptions and Bookmarks: What is the difference between bookmarking and subscribing?; How do I subscribe to specific forums or topics?; How do I remove my subscriptions?

Level Portal: Why does the form on top say the level code is not valid?; Why can't other people see my level?; There is someone who rates all my levels with one star to lower the rating without reason! What should I do?

About phpBB 3: Who wrote this bulletin board?; Why isn’t X feature available?; Who do I contact about abusive and/or legal matters related to this board?

Login and Registration Issues

Why can’t I login?: There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to make sure you haven’t been banned. It is also possible that you ran into a bug a few browsers have with the site - remove your cookies and try again, or use another browser.; Top

Why do I get logged off automatically?: If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc.; Top

How do I prevent my username appearing in the online user listings?: Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.; Top

I’ve lost my password!: Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.; Top

I registered but cannot login!: First, check your username and password. If they are correct, then one of two things may have happened. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting an administrator.; Top

Why can’t I register?: It is possible the website owner has banned your IP address or disallowed the username you are attempting to register. Contact a board administrator for assistance.; Top

What does the “Delete all board cookies” do?: “Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.; Top

User Levels and Groups

What are Administrators?: Administrators are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all forums.; Top

What are Moderators?: Moderators are individuals who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.; Top

What are Level Moderators?: This group of moderators only have powers in the Level Designer and Portal forums, and are the ones who will enforce the guidelines in the Level Portal.; Top

What are User Representatives?: These members have no special powers, but are a group of normal users allowed in the Staff forums to discuss changes with the moderators and administrators. They are also the people you can contact if you have any questions about the forum, punishments you recieved or other things releated to the forum.; Top

How do I become a staff member?: New staff members are chosen by the existing staff. Occasionally they will put Recruitment topics on the forums, where you can sign up and maybe you will become a staff member. If there is no Recruitment topic, do not bother asking.; Top

What is “The team” link?: This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.; Top

What is this “Fortress of Awesome” I heard of?: The FoA is a secret forum for the veterans of the site, and is generally the worst place on the site. Joining is not recommended, but if you really want to, send a PM to any Global Moderator. The FoA members will then vote on whether you are allowed in.; Top

Posting Issues

How do I post a topic in a forum?: To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.; Top

How do I edit or delete a post?: Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.; Top

How do I add a signature to my post?: To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.; Top

Why can’t I access a forum?: Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or board administrator to grant you access.; Top

Why did I receive a warning?: You can find the forum rules here. If you have broken a rule, you may be issued a warning. Contact the board administrator if you are unsure about why you were issued a warning.; Top

How can I report posts to a moderator?: You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.; Top

What is the “Save” button for in topic posting?: This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.; Top

Why does my post need to be approved?: If you post in the Level Portal for the first time, your level will need to be approved by the Level Moderators to check whether it meets the guidelines. This will be done for your first five levels, but if you have those five approved, you will be able to post levels without needing to wait. Please do not repost your level multiple times, wait until it has been approved.; Top

Formatting and Topic Types

What is BBCode?: BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. You can find out about BBCodes here.; Top

Can I use HTML?: No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.; Top

What are Smilies?: Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether.; Top

Can I post images?: Yes, images can be shown in your posts. You must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.; Top

What are global announcements?: Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel.; Top

What are announcements?: Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted.; Top

What are sticky topics?: Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible.; Top

What are locked topics?: Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You are also able to lock your own topics.; Top

User Preferences and settings

How do I change my settings?: If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.; Top

The times are not correct!: It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.; Top

I changed the timezone and the time is still wrong!: If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.; Top

What is my rank and how do I change it?: Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. moderators and administrators. In general, you cannot directly change the wording of any board ranks as they are set by the board administrator. Please do not abuse the board by posting unnecessarily just to increase your rank. Most boards will not tolerate this and the moderator or administrator will simply lower your post count.; Top

Private Messaging

I keep getting unwanted private messages!: You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board administrator; they have the power to prevent a user from sending private messages.; Top

I have received a spamming or abusive e-mail from someone on this board!: We are sorry to hear that. Please e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then try to take action.; Top

Friends and Foes

What are my Friends and Foes lists?: You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. If you add a user to your foes list, any posts they make will be hidden by default.; Top

How can I add / remove users to my Friends or Foes list?: You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.; Top

Searching the Forums

How can I search a forum or forums?: Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advanced Search” link which is available on all pages on the forum.; Top

Why does my search return no results?: Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.; Top

Why does my search return a blank page!?: Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.; Top

How do I search for members?: Visit to the “Members” page and click the “Find a member” link.; Top

How can I find my own posts and topics?: Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.; Top

Topic Subscriptions and Bookmarks

What is the difference between bookmarking and subscribing?: Bookmarking in phpBB3 is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.; Top

How do I subscribe to specific forums or topics?: To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.; Top

How do I remove my subscriptions?: To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.; Top

Level Portal

Why does the form on top say the level code is not valid?: Make sure you copied the entire level code, and you are in the right forum (you can't post Last Legacy levels in the Super Mario 63 portal).; Top

Why can't other people see my level?: Your level needs to be approved before people other than you and the moderators can see it. This restriction is lifted after five of your levels were approved.; Top

There is someone who rates all my levels with one star to lower the rating without reason! What should I do?: Moderators can see the ratings of a person, so if you suspect someone is a downvoter, report them to a level moderator. They will look into it.; Top

About phpBB 3

Who wrote this bulletin board?: This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.; Top

Why isn’t X feature available?: This software was written by and licensed through phpBB Group. If you believe a feature needs to be added please visit the phpBB Ideas Centre, where you can upvote existing ideas or suggest new features.; Top

Who do I contact about abusive and/or legal matters related to this board?: Any of the administrators listed on the “The team” page should be an appropriate point of contact for your complaints. If this still gets no response then you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. Yahoo!, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that the phpBB Group has absolutely no jurisdiction and cannot in any way be held liable over how, where or by whom this board is used. Do not contact the phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpBB.com website or the discrete software of phpBB itself. If you do e-mail phpBB Group about any third party use of this software then you should expect a terse response or no response at all.; Top

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