FAQ Suggestions
Posted: September 28th, 2015, 2:27 pm
by nin10mode
Rather than point out all the outdated things currently, lets start from scratch and get everything.
edit: 10/16/2015
I'm not a phone anymore
-better formatting/organization
-remove friend/foes
-prettier page
edit: 10/16/2015
I'm not a phone anymore
-better formatting/organization
-remove friend/foes
-prettier page
Login and Registration Problems: show
- Why can’t I login?
- There are several reasons why this could occur. First, ensure your username and password are correct. The site is case sensitive! If they are, you should see a test on the page saying that you have been banned and why. It is also possible that you ran into a bug a few browsers have with the site - remove your cookies and try again, or use another browser. If none of these are the case, your account may have been pruned for inactivity. In this case, feel free to register a new account.
Why do I get logged off automatically? - If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else, including siblings, classmates, roommates, etc. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. Checking the box in such an environment means your account is very likely to be compromised.
How do I prevent my username appearing in the online user listings? - Within your User Control Panel, under “Board preferences”, you will find the option "Hide your online status". Enable this option with "Yes" and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.
I’ve lost my password! - Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click "I’ve forgotten my password". Follow the instructions and you should be able to log in again shortly.
I registered but cannot login! - First, check your username and password. If they are correct, then one of two things may have happened. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting an administrator.
Why can’t I register? - It is possible the website owner has banned your IP address or disallowed the username you are attempting to register. Contact a board administrator for assistance.
What does the “Delete all board cookies” do? - “Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.
User Groups: show
- What are Administrators and global moderators? - Administrators and global moderators are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including changing the style or interface of the site, setting permissions, performing staff changes, and setting up occasional subforums for events like Halloween or Christmas etc. These members also have full moderator capabilities in all forums.
Permissions:
What are Moderators? - Moderators are individuals who look after the forums from day to day. They have the authority to carry out warnings and bans, and edit or delete posts and change the owner of a post, and lock, unlock, move, delete and split topics. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.
Permissions:
What are Level Moderators? - This group of moderators only have powers in the Level Designer and Portal forums, and are the ones who will enforce the guidelines in the Level Portal. They approve or disapprove levels from new designers, and are often in charge of LDing-related events. They can also carry out warnings.
Permissions:
What are Site Representatives?
These members have limited special powers, but are mainly a group of normal users allowed in the Staff forums to discuss changes with the moderators and administrators. They are also the people you can contact if you have any questions about the forum, punishments you received or other things related to the forum.
Permissions:
How do I become a staff member?
New staff members are chosen by the existing staff. There is currently no concrete procedure to be considered for a position. Typically, you will be contacted directly if you are considered. Otherwise, please do not ask.
What is “The team” link?
This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.
What is this “Fortress of Awesome” I heard of? - The FoA is a secret forum for the veterans of the site, a place which is liberated from most forum rules. If you want to join after you've already been on the forums for a longer time, send a PM to any Global Moderator. The FoA members will then vote on whether you are allowed in.
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