WickedOreo wrote:I've noticed that in my approximately year and a half of being around in the forums, that the community is closed. Yes, it's a small, tight family, and that's completely acceptable, but the outsiders, including myself, are left to only observe said tight family. I won't deny that it's possible to get into this group, but to any person outside of the circle, it's extremely rude and close-minded. To someone like me, this is like facing a brick wall. There's really no way to penetrate this, and so new users will be turned away. On several occasions, I've thought about leaving because of this and due to personal issues with a couple of members, which shall not be the main focus of this thread.
This. Is a huge issue. Pretty much every single one of us is guilty of it at some point or another, where a new guy comes across as annoying because they don't know everything about the site like we all do. We've been here five years now, and that's developed a pretty strong group mentality- we're used to seeing the same familiar faces, and very rarely a new addition. This seems to be our biggest problem. We're not exactly gaining droves of new members from SM643 and LL, and the few we do attract promptly disappear shortly after making a welcome topic.
As for individual members, we do have a fairly diverse range of personalities for the size of our active population. It's natural that there's going to be conflicts. In that sense, we're very much a family... we might get on each other's nerves, but when you get right down to it, we all still choose to come back. I'm sorry if I was one of those members who annoyed you, but I'd be totally open to discussing it via PM or Skype if necessary.
WickedOreo wrote:Another major issue that I've noticed is that the moderation team is quite literally nonexistent. There might be signs of the different colored users around, but nothing is being done other than removing and banning the spambots that post on the forums. Time and time again, there has been talk about change being in the forums, but honestly, when was the last time there was an actual sizable update on the forum that excludes SM64/LL or the rules being more specific? I haven't seem much, if any moderation since then, but rather just chatting and having a good time, which, don't get me wrong, is good.
I disagree entirely with this. Many members of our moderator team are now on the brink of adult life. This means jobs, sports, IRL friends, school all become ridiculously more important in the long term than checking on Runouw every day. I've talked with pretty much all of our staff roster at some point or another, and while they certainly are busy, is there anyone who would do a better job? I sincerely doubt it. These guys have almost all been with us from the start, and know the site and it's community extremely well; not counting their proficiency as individuals, that fact alone makes them among the top choices for staff.
You mentioned that all we seem to do is talk, and I'll give you that. It's true. We're a lazy community... no, not lazy, just not as motivated anymore. But maybe that's not all the problem. As things stand, there's a topic for exactly this in F23, and it is entirely talk with little to no action. Maybe that's a problem with how it was approached, though. A few people have tried, but they're essentially trying to take on a mountain alone, and for understandable reasons that kills motivation pretty fast. I'd advocate for splitting it up into several sections, and giving multiple willing users a few clearly defined tasks- two or three things that would take maybe half an hour each to complete, as opposed to a pile of things with no easy start point.
WickedOreo wrote:I see many questions that revolve around attracting new members to the forums. However, it's merely talk, but no action is taken. We offer suggestions, and there is no general consensus about what should be done. Sure, Runouw and Suyo have lives, but is it really fair to the moderation team who frequents the forums more often and would be more likely candidates to fix the issues brought up by other users.
I disagree with this too. Several members of our level designing force have taken it upon themselves to organize things on Youtube in an attempt to attract new users. This was brought up comparatively recently, though, and given the scale of the project (requiring users to be familiar with Youtube, recording software, the level designer, excited about what they're trying to present) it's an incredible start. Things are definitely being both actively discussed and executed in an attempt to attract members.
WickedOreo wrote:Before a counterargument is brought up about people liking how the forum is right now, have you ever truly considered those who are newer to Runouw? Things said between the close groups may be fun and games to other members, but we are intimidated by you, or don't feel like we can post anything that can contribute to these conversations. In a nutshell, the massive wave that is comprised of 'veterans' washes over the smaller wave of new members. Also, some of your fellow peers may have some issues about the forums as well, but refuses to say anything because change is a bad connotation around here.
I do like Runouw, but you're speaking the truth. Five years of seeing only the same members with the same mannerisms has made us unwilling (maybe even annoyed) to welcome newbies who don't have our knowledge of how things work around here. I don't have any issues beyond those covered here, but it's definitely a problem. Good news is it's a problem that's easy enough to repair with a bit of understanding.
WickedOreo wrote:The purpose of this thread is to address the issues I have with this thread (as per requested by several people), and to provoke meaningful conversation that is not blacklisting and such in hopes that changes will be made to compromise my issues and potentially others.
I've covered a few solutions, but I think there's one severely under-utilized aspect of the site that could help significantly here. User Representatives are supposed to.. well, represent the users. It's pretty much the only purpose of the purple name. That puts us in a position to facilitate the newbie-veteran divide.
Yeah, it might mean shuffling up the UR group a little, trading some of the less active/sociable members for people who would be willing to show the new guys around without getting frustrated and annoyed, but really, we should be the first line of defence for this sort of thing. LevelMods are making sure the level portal is clean, Mods are keeping the peace, GloMos are directly affecting the running and maintenance of the forums.
I've said it before and I'll say it again, URs need to be more active somehow. Otherwise we might as well not exist. It's not very demanding to show a single new user the ropes, nor would it be a time-comsuming task to do a small part of the preparation for that forum overhaul we've been tossing around for a year.
As for the rest of the community, I genuinely feel that our other staff are doing the best they can while simultaneously juggling real life commitments. There isn't anyone I'd choose to replace anyone on the staff roster, they're all in those positions because of both their time with the site and their qualifications. It falls to everyone to understand that these things are issues, though, even if the impact isn't felt among the veterans. We were all new at one point, and it's important to remember that when dealing with our (often young) new users.
wall of text strikes again